Privacy Policy
This Privacy Policy explains how Ironwave Fitness collects, uses, stores, and protects information when users visit the website, submit forms, purchase services, request online fitness materials, or participate in digital wellness training services.
1. Information We Collect
Ironwave Fitness may collect information that you voluntarily provide when using the website or services. This may include your name, email address, phone number, service interest, message content, order details, communication preferences, and information submitted through forms or service requests.
We may also collect technical information automatically, including browser type, device type, IP address, approximate location derived from technical data, pages visited, time spent on the website, referral source, and general website usage data.
2. Fitness and Wellness Information
Users may choose to provide general wellness or fitness-related information, such as training goals, preferred workout format, experience level, schedule preferences, or limitations they want considered for general educational materials. Ironwave Fitness does not request or require sensitive medical diagnosis information for standard services.
Any information you provide is used only to understand your service request and organize appropriate general wellness-focused content. Ironwave Fitness does not use submitted information to diagnose, treat, or provide licensed healthcare services.
3. How We Use Information
- To respond to service inquiries and form submissions.
- To provide virtual workout guidance, digital fitness learning materials, and wellness support content.
- To schedule, organize, or support interactive online sessions.
- To process purchases, confirmations, and customer communications.
- To improve website usability, service structure, content clarity, and customer experience.
- To maintain security, prevent fraud, and comply with applicable obligations.
4. Communication
Ironwave Fitness may use your contact information to respond to your inquiry, provide requested service information, deliver digital materials, send administrative notices, confirm purchases, provide session details, or communicate about service-related matters.
We may also send informational updates where permitted. You may request that non-essential communications stop, but transactional or service-related communications may still be necessary to complete active services.
5. Payment Information
Payments may be handled by third-party payment processors. Ironwave Fitness does not intentionally store full payment card numbers through ordinary website forms. Payment processors may collect and process payment information according to their own privacy and security practices.
6. Cookies and Tracking Technologies
The website may use cookies, analytics tools, or similar technologies to support website functionality, remember preferences, analyze performance, understand visitor behavior, and improve digital services. You may manage cookies through your browser settings, although disabling certain technologies may affect website functionality.
7. Sharing of Information
Ironwave Fitness does not sell personal information. Information may be shared only when reasonably necessary with service providers that help operate the website, process payments, deliver digital content, support communication, provide analytics, host data, or perform related operational functions.
Information may also be disclosed if required by law, legal process, enforceable government request, fraud prevention, security investigation, or to protect the rights, safety, and property of Ironwave Fitness, users, or others.
8. Data Retention
Ironwave Fitness retains information only as long as reasonably necessary for the purposes described in this Privacy Policy, including service delivery, customer support, business records, dispute resolution, security, and legal compliance. Retention periods may vary depending on the type of information and context.
9. Data Security
Ironwave Fitness uses reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, misuse, loss, alteration, or disclosure. However, no digital system, website, email transmission, or online platform can be guaranteed completely secure.
10. User Choices
You may request access to, correction of, or deletion of certain personal information where applicable. You may also ask questions about the information connected to your service request. Some information may need to be retained for legal, accounting, fraud prevention, or legitimate business purposes.
11. Children’s Privacy
Ironwave Fitness services are not directed to children without appropriate involvement from a parent or legal guardian. If a parent or guardian believes that a child has provided personal information without authorization, they may contact Ironwave Fitness to request review or deletion where appropriate.
12. International Users
If you access Ironwave Fitness services from outside the United States, you understand that information may be processed in the United States or other locations where service providers operate. Data protection laws may differ from those in your location.
13. Third-Party Services
The website or services may involve third-party platforms for payment processing, video sessions, analytics, email communication, hosting, or file delivery. Ironwave Fitness is not responsible for the privacy practices of third-party platforms. Users should review third-party policies when using those services.
14. Updates to This Privacy Policy
Ironwave Fitness may update this Privacy Policy from time to time. Updated versions will be posted on the website. Continued use of the website or services after an update means you acknowledge the revised policy.